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Privacy of patient information

Southern NSW Local Health District (SNSWLHD) is committed to safeguarding the privacy of patient information and has implemented measures to comply with its obligations under the Health Records and Information Privacy Act 2002 (HRIPA) and the Privacy and Personal Information Protection Act 1998.

All staff members working in the NSW public health system, including doctors, nurses and other staff, are bound by law, by the NSW Health Privacy Policy and by a strict code of conduct to maintain confidentiality of patient information.

Information about how we manage your personal health information is contained in the Privacy Leaflet for Patients (Multilingual Patient Privacy Brochures). For reading this leaflet in other languages visit the Multicultural Health Communication Service website at

If you believe a health service provider involved in your care has contravened a Health Privacy Principle or Health Privacy Code, or If you have a general privacy enquiry or complaint regarding Southern NSW Local Health District, please contact the:

Privacy Officer
Southern NSW Local Health District
Peppertree Cottage

PO Box 1845
Queanbeyan NSW 2620
Ph: 1800 662 167

For further information about privacy inquiries or complaints:


Or Refer to the Privacy contact officer for your treating health service.

If you are dissatisfied with the outcome of the Local Health District’s privacy investigation you may lodge a request for an internal review at the Information and Privacy Commission website  or ph: 1800 472 679

Last updated: 07 September 2022