Skip to content
Skip to navigation



Are you worried about a recent change in your condition or that of your loved one?

If yes, REACH out.

REACH is a system that helps patients, carer/s, and families to escalate their concerns with staff about worrying changes in a patient's condition. It stands for Recognise, Engage, Act, Call, Help is on its way.

If you are worried about a patient in hospital, first talk to your nurse or doctor. If you are still worried, ask to speak to the nurse in charge and request a 'clinical review'.

If you are still worried, call Southern's Mental Health REACH number: 0418 228 779

Last updated: 10 October 2022