Are you going to hospital or have a question about services at your local hospital?
To contact one of our local hospitals and health services click here
Community Health Bookings and Enquiries
To access community nursing and a range of health services
Call 1800 999 880 (this number can be called during office hours. A message can be left if you call after hours) or
Mental Health Drug and Alcohol Services
In an EMERGENCY please call 000, or go to the Emergency Department at your nearest hospital.
Call 1800 011 511 (free call). This number operates 24 hours 7 days a week.
The Mental Health Line offers professional help and advice. It can also refer you to local mental health services.
Feedback - Compliments / Suggestions / Complaints
Southern NSW Local Health District values consumer feedback, compliments, suggestions and complaints. It is an important way to identify care we are doing well, any issues and how we can improve. All concerns raised are treated in confidence, investigated thoroughly and feedback is provided on outcomes and actions taken to prevent recurrence and improve patient care.
We welcome the opportunity to respond directly to feedback and encourage patients, families and/or carers to contact us. The Consumer Feedback telephone line is staffed during office hours - 9-5pm: 1800 662 167. Please leave a message with your contact and a member if the team will respond to you.
via email: SNSWLHD-ConsumerFeedback@health.nsw.gov.au
in writing: The Chief Executive, PO Box 1845, Queanbeyan, NSW 2620
use the feedback wigdet: on the right hand side of the screen
Our Public Health unit work to identify, prevent and minimise public health risks to our community. They oversee areas such as immunisation, infectious disease control, envioronmental health, sexual health, HIV, hepatitis and tuberculosis to name a few.
Need advice or report a breach call 1300 066 055 or email MLHD-Publichealth@health.nsw.gov.au
Media and Communications Enquiries
Call 0467 819 506 or SNSWLHD-Media@health.nsw.gov.au
Health Information and Records
To apply for a medical record click here
Have an enquiry about accessing records contact SNSWLHD-QueanbeyanHID@health.nsw.gov.au
For medico legal enquiries including subpoena and chapter 16a contact SNSWLHD-CentralContactPoint@health.nsw.gov.au
Accounts and Billing Enquiries
Contact a Support Service