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Contact Us

Are you going to hospital or have a question about services at your local hospital?  

To contact one of our local hospitals and health services click here 

Community Health Bookings and Enquiries 

To access community nursing and a range of health services 
Call 1800 999 880 (this number can be called during office hours. A message can be left if you call after hours) or 

Mental Health Services

In an emergency, call Triple Zero (000) or go to the Emergency Department at your nearest hospital

Call the NSW Mental Health Line — 1800 011 511 (free call) for professional help and advice, and for referrals you to local mental health services.
This number operates 24/7.

Alcohol and Other Drugs Services

Call the Alcohol and Other Drugs intake line — 1800 809 423 (free call) for enquiries or to make an appointment. 
This number operates 24/7.

Compliments / Suggestions / Complaints 

You may wish to tell us why you are happy with your care, share your concerns, compliment a staff member or make a suggestion. If you provide your contact details, we will acknowledge your feedback.
We aim to resolve complaints raised within 35 days. If your complaint is complex, it may take longer. However, if this is the case, we will contact you to let you know.
There are a number of ways you can tell us about your experience:

  • The easiest way to have your concerns addressed is to speak to one of the local hospital or service managers or with the after-hours nurse manager.
  • Use the QR code below to send us an email with your comments: 

If you are not satisfied with Southern NSW Local Health District's response to your concerns, you can contact the following independent organisations:

Health Care Complaints Commission
Locked Mail Bag 18
Strawberry Hills NSW 2012
Toll free: 1800 043 159
NSW OmbudsmanToll free: 1800 451 524
Information & Privacy CommissionPh: 1800 472 679


Public Health 

Our Public Health unit work to identify, prevent and minimise public health risks to our community. They oversee areas such as immunisation, infectious disease control, envioronmental health, sexual health, HIV, hepatitis and tuberculosis to name a few.
Need advice or report a breach call 1300 066 055 or email


Need a COVID-19 test                                          

Click here for Testing clinics in Southern NSW Local Health District. 

Need advice on COVID-19                             

Call Public Health 1300 066 055
NSW Health - COVID 19       

Public Health Orders and Restrictions          

Media and Communications Enquiries

Call 0467 819 506 or

Health Information and Records

To apply for a medical record click here
If you have an enquiry about accessing records or for medico legal enquiries including subpoena and chapter 16a contact

Accounts and Billing Enquiries
Are you a patient / carer with a billing enquiry?email:
Are you a private health insurance or workers compensation provider with a query? email:
Are you a supplier / vendor? email:

Contact a Support Service  




Executive Services

02 6150 7329

Careers / Human Resource Related Queries

02 6150 7345


Last updated: 06 July 2023